Logistics Account Specialist

7 days ago


Charleston, West Virginia, United States Harbor Logistics Full time
Job Summary

We are seeking a highly motivated and organized Logistics Account Representative to join our team at Harbor Logistics. As a key member of our customer service team, you will be responsible for managing assigned customer accounts, addressing customer concerns, and fostering long-term relationships with our clients.

Key Responsibilities
  • Manage assigned customer accounts, ensuring timely and efficient resolution of customer inquiries and issues.
  • Develop and maintain strong relationships with customers, providing exceptional customer service and support.
  • Collaborate with internal teams to ensure seamless communication and coordination.
  • Stay up-to-date on product knowledge and company updates to provide accurate information to customers.
  • Generate and distribute invoices for services rendered in a timely manner.
  • Monitor customer inventories to ensure accuracy and report any discrepancies to supervisor.
Requirements
  • Proven experience in customer service or account management.
  • Excellent communication and organizational skills.
  • Ability to work well under pressure and meet deadlines.
  • Proficiency in MS Office, Excel, and Word.
  • Basic accounting skills a plus.
About Us

Harbor Logistics is a leading provider of transportation, truck/rail transload, and warehousing services in Charleston. We are committed to exceeding customer expectations and providing a tailored customer experience. If you are a motivated and organized individual with a passion for customer service, we encourage you to apply for this exciting opportunity.



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