Logistics Operations Specialist

4 hours ago


Charleston, West Virginia, United States Holy City Group, LLC Full time

At Holy City Group, LLC, we are seeking a skilled Logistics Operations Specialist to join our Operations team. As a key member of our team, you will be responsible for managing and coordinating the movement of freight, ensuring timely and efficient delivery while maintaining strong relationships with carriers and clients.

Key Responsibilities:

  • Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time and updates communicated proactively
  • Communicate effectively with carriers, clients, and internal teams to facilitate smooth operations
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly
  • Communicate with the sales team and customers to build and maintain ongoing relationships
  • Work with the sales team to provide and negotiate competitive pricing and rates
  • Input, update, and manage shipment information in various TMS systems
  • Assist with billing and accounting responsibilities

Requirements:

  • Bachelor's degree preferred
  • 1-3 years of experience in logistics coordination or operations (preferred)
  • Strong understanding of transportation processes, regulations, and best practices
  • Excellent communication and negotiation skills
  • Proficient in Microsoft Office Suite
  • Detail-oriented with strong organizational and multitasking abilities
  • Ability to work independently and collaboratively in a team-oriented environment


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