Retail Sales Specialist
2 weeks ago
Retail Sales Specialist | Full-Time
Join a unique pet care retail environment that prioritizes exceptional customer experiences. We believe in providing a higher standard of care for pets and their owners, creating a welcoming atmosphere for all.
As a family-owned business, we strive to foster a community-oriented space where pet lovers can connect and learn. Our stores are designed to be interactive and organized, allowing customers to easily find what they need for their furry companions.
We take pride in our approach to sales, focusing on knowledge and customer relationships rather than pushing specific products. Our team is dedicated to understanding the needs of both pets and their owners, ensuring a satisfying shopping experience.
Job Purpose
The Retail Sales Specialist is essential in delivering outstanding customer service, aiming to be the most trusted pet store in the region. This role involves meeting the needs of customers and their pets through honest guidance and a well-maintained shopping environment.
Structure & Schedule
Teamwork is vital, as Sales Specialists collaborate with Leaders and Receivers to serve customers effectively and maintain an organized store. Each specialist will manage a designated section, ensuring attention to detail throughout the store.
Sales Specialists will work a consistent schedule of 40 hours per week, following a 4-on, 2-off rotation that includes a mix of morning and evening shifts.
Responsibilities and Duties
Sales Specialists will focus on the following key areas:
- Customer Service
Engage with customers to understand their needs, providing sincere advice and welcoming them into our community.
- Store Presentation
Ensure shelves are stocked, products are clearly labeled, and the store remains clean and inviting for customers.
- Team Support
Proactively assist colleagues and leaders with various tasks to foster a supportive workplace culture.
- Operational Efficiency
Complete routine tasks as directed by leaders, following established procedures for effective inventory management.
- Personal Growth
Seek opportunities for learning and skill development within the organization to enhance your role as a team member.
We are looking for individuals who are passionate about improving the lives of pets and their owners while enjoying a positive work environment.
Salary Expectations
$17 - $18.50/hr
Qualifications and Skills
Requirements:
- Experience in customer service
- Strong time management and attention to detail
- Ability to work collaboratively in a team
- Effective communication skills
- Positive attitude and trustworthiness
- Knowledge of pet nutrition and care
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