Retail Sales Representative

2 weeks ago


Langley, Washington, United States Homesalive Full time

Retail Sales Associate | Part-Time

at Homes Alive Pets

Homes Alive Pets is an innovative, vibrant, and enjoyable workplace. Here, you will have the opportunity to enhance the lives of our customers and their pets while being part of a supportive team. As a family-owned enterprise, we provide consistent hours, competitive compensation, and benefits following a training period.

Our Mission

At Homes Alive, our goal is to improve lives. This encompasses personal growth, fostering relationships with colleagues, serving our customers and their pets, and contributing to our community. We seek individuals who are committed to our mission and eager to help us make a positive impact.

Job Overview

Sales Associates are tasked with delivering exceptional customer service, embodying the values of *Babiche* and the intention to *Make Lives Better.* It is essential for Sales Associates to address the needs of customers and their pets through genuine guidance and a superior shopping experience (including well-maintained shelves and product availability).

Team Structure & Scheduling

Sales Associates collaborate with Leaders and Receivers to assist customers and ensure that stock is well-presented and adequately supplied. Each Sales Associate will have shared responsibilities and manage their designated section to ensure attention to detail throughout the store.

Sales Associates are scheduled on a 4-on, 2-off rotation, working full-time hours of 40 hours per week. This rotation aims to provide consistency and equitable distribution of weekends. During the four working days, Customer Service Representatives will have two morning shifts and two evening shifts.

Key Responsibilities

Sales Associates are accountable for the following five areas of store operations, prioritized by objectives:

  1. Customer Engagement

    Assist and understand the immediate needs of customers by offering sincere and honest advice, while welcoming them into the Homes Alive community.

  2. Store Presentation

    Ensure shelves are stocked, provide clear product information for your section (e.g., pricing, promotional signage), and maintain cleanliness to deliver the highest quality shopping experience.

  3. Colleague Support

    Proactively assist co-workers and leaders with projects or tasks to foster a culture of service and enhance the well-being of those around you.

  4. Operational Efficiency

    Complete routine tasks as outlined in checklists and assigned by leaders, adhering to established procedures for effective communication and inventory accuracy.

  5. Personal Development

    Take initiative to seek opportunities for learning and skill enhancement in any area within Homes Alive, aiming to evolve into a servant leader.

We are looking for candidates who are enthusiastic about personal improvement, dedicated to enhancing the lives of others, and who appreciate a positive work environment.

Qualifications and Skills

Essential Requirements:

  • Experience and aptitude in Customer Service
  • Strong time management and attention to detail
  • Excellent teamwork and collaboration skills
  • Confident and articulate communication abilities
  • Trustworthy demeanor and positive outlook
  • Understanding of pet nutrition and care


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