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Customer Engagement Specialist

2 months ago

Cincinnati, Ohio, United States Renewal By Andersen Full time

Customer Engagement Specialist | Lead Generation

Company Overview: Renewal by Andersen is the premier division of Andersen Windows, renowned as the largest and most esteemed brand for exclusive window and door systems since 1903. Our mission is to transform the window and door replacement journey for homeowners.

Position Overview: We are in search of motivated individuals eager to embark on a path of learning and development with boundless opportunities. This part-time position is both rewarding and dynamic, involving travel to various retail venues and events in your vicinity. You will have the opportunity to interact with numerous homeowners, generating leads and arranging complimentary in-home consultations for our sales representatives.

Key Responsibilities:

  • Represent the organization at local retail establishments and weekend events such as trade shows and community festivals.
  • Engage with the public to identify their home improvement requirements.
  • Provide information regarding our product offerings.
  • Collect data for appointment scheduling purposes.

Qualifications:

  • Reliable transportation is essential.
  • A smartphone for communication is required.
  • Ability to remain on your feet for 4-6 hours.
  • Capability to lift up to 50 lbs occasionally.
  • Outgoing personality with strong conversational skills.
  • Experience in sales or marketing is advantageous but not mandatory.
  • Must possess a valid driver's license and have access to your own vehicle.
  • Applicants must be 18 years or older.

Compensation and Benefits:

  • Hourly wage of $18 plus unlimited weekly bonuses.
  • Mileage reimbursement provided.
  • Part-time schedule available (Wednesday to Sunday).

Interview Process: Candidates will complete a video interview assessment as part of the application process. An invitation will be sent via email to participate in the initial interview. Please allocate 15-20 minutes for this self-guided assessment, which includes questions and interactive elements. Ensure you are in a quiet environment and prepared for the camera.

Join Our Team: This is a remarkable opportunity to become part of a vibrant team and positively impact the lives of homeowners.

Equal Employment Opportunity: We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.