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Practice Management Director

2 months ago

Grants, New Mexico, United States Cibola General Hospital Full time
Job Summary

The Practice Administrator will provide leadership, direction, and daily operations management of the practice(s) at Cibola General Hospital. This role involves allocating and assigning duties to employees, monitoring activities and operations, and ensuring the practice meets its objectives.

Key Responsibilities
  1. Leadership and Direction
  • Align with Cibola General Hospital's mission, vision, and values, and advocate for an inclusive culture.
  • Oversee the overall operations of the routine business and clinical functions through administrative and clinical staff.
Practice Management
  • Direct and manage family and specialty practice(s):
    • Monitor patient flow to ensure efficient utilization of physician time and staff coverage.
    • Review patient registration and data entry for timeliness, accuracy, and thoroughness.
    • Develop special workload reports to adjust staffing levels as necessary.
    • Handle patient complaints.
    • Review charges, visit encounters, and cash receipts for variations and patterns.
    • Conduct spot audits to ensure compliance with established policies and procedures.
    • Review lab and x-ray service utilization, physician charges, and coding accuracy.
    • Provide physician and staff training as required.
    • Conduct patient and staff surveys and questionnaires.
    • Analyze average patient waiting time.
    • Identify practice/business development opportunities to increase market share.
  • Supervision and Communication
    • Supervise Clinic Front Office Supervisor, MA Clinic Supervisor, and Patient Care Population Health Supervisor.
    • Interact with physicians on a bi-weekly basis to ensure their practice business needs are met.
  • Financial Management
    • Develop, implement, and monitor annual practice(s) budget(s).
    • Analyze financial impact of changes in clinical activities and forecasts actual revenue/expenditures versus approved budget.
    • Recommend corrective action as required.
  • Strategic Planning
    • Develop cost/benefit analyses of new patient care services and equipment to maximize patient revenues.
    • Recommend implementation/purchase of new services/equipment.
    • Meet monthly and quarterly with physicians to review financial performance and key practice indicators.
  • Regulatory Compliance
    • Ensure regulatory compliance with the assistance of the Compliance Officer and VP of Human Resources.
    • Develop and oversee implementation and administration of internal practice policies and procedures.
    Requirements
  1. Education and Experience
  • Bachelor's Degree and/or equivalent work experience.
  • Minimum five years' work experience in a healthcare setting.
  • Seven to ten years direct supervisory experience in a similar setting.
Preferred Education
  • Master's Degree.
Knowledge and Skills
  • Computer competency is required.
  • Ability to follow directions precisely with attention to detail.
  • Ability to relate well to people.
Additional Qualifications
  • Bilingual (English/Spanish) preferred.