Hardware Field IT Specialist
5 days ago
Are you a skilled Field Technician with expertise in hardware troubleshooting and installation? We are seeking a motivated and reliable individual to join our IT Team as a Hardware Field IT Technician.
Job Responsibilities:- Complete installations and provide support at client locations in Louisville and surrounding suburbs.
- Diagnose, troubleshoot, and resolve Microsoft Windows/UNIX hardware and software problems.
- Install and configure new PC hardware and software on desktops, ATMs, amusement devices, laptops, and peripherals.
- Develop, prepare, test, and deploy hard drive images and support users in a virtual desktop environment.
- Perform basic computer wired and wireless network troubleshooting.
- Develop, document, and effectively communicate job processes, procedures, and techniques.
- Maintain proficiency in PC technical fields of expertise.
- Maintain a high level of proficiency in using help-desk systems and tools.
- Track and maintain equipment inventories.
- Test new hardware and software.
- Deliver devices, instruct, and visit clients.
- Extensive repair/fix hardware hands-on experience.
- Experienced with software installations.
- Must own a car and have a valid Driver's License.
- Did Field work in a past assisting small local businesses.
- Is able to lift or move around some heavy machines/kiosks/devices if needed.
- Is comfortable with being on route 90% of the time.
- Is able to build strong relationships with the customer and display excellent communication skills.
- Is knowledgeable about all safety requirements.
- Competitive salary + On-call hours paid extra.
- Quarterly bonuses for high performers.
- Career Advancement.
- Health Benefits (HRA).
- 100% Travel Reimbursement (gas, parking, tolls).
- Paid Time Off (PTO) and Paid Holidays.
- Casual environment focused on teamwork.
- Extensive industry and technology training.
Gladus, LLC is an equal opportunity employer that does not discriminate. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, gender, age, marital status, sexual orientation, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws.
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