IT Support Specialist III
4 weeks ago
The University of Louisville is seeking a highly skilled IT Support Specialist III to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our staff, faculty, and students. Your expertise will be invaluable in ensuring the smooth operation of our computer systems and networks.
Key Responsibilities
* Provide technical support for hardware and software issues, including troubleshooting and resolving problems with desktops, laptops, and mobile devices
* Assist with the installation and configuration of new hardware and software
* Collaborate with the server team to ensure seamless desktop-related functions and operations
* Develop and maintain documentation on IT procedures and policies
Requirements
* Associate degree in a related field and 4 years of relevant experience or the equivalent combination of education and experience
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize multiple tasks
What We Offer
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
How to Apply
Interested candidates should submit their application through our website. We look forward to hearing from you
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