Customer Success Manager
2 weeks ago
At Greenlight Guru, we're seeking a seasoned Customer Success Manager to join our team. As a key member of our customer-facing organization, you'll be responsible for driving customer adoption, improving client health, and delivering exceptional customer experiences.
Key Responsibilities:- Manage a portfolio of customers to ensure product adoption, identify areas for growth, and develop strategic plans to drive customer success.
- Develop and maintain strong relationships with customers, understanding their business needs, and providing tailored solutions to meet their goals.
- Collaborate with cross-functional teams, including Sales, Marketing, and Product, to ensure seamless customer experiences and drive business growth.
- Identify and communicate customer pain points, providing actionable insights to inform product development and improve overall customer satisfaction.
- Develop and execute customer success strategies, leveraging data and analytics to drive business outcomes and customer growth.
- 4-6 years of experience in a customer-facing role, with a proven track record of driving customer success and growth.
- Strong understanding of customer needs, with excellent communication and interpersonal skills.
- Ability to analyze complex customer data, identifying trends and insights to inform business decisions.
- Experience working with CRM systems, with a strong understanding of sales and marketing automation.
- Strong problem-solving skills, with the ability to think critically and develop creative solutions to complex customer challenges.
- A competitive salary and benefits package, including health insurance, 401(k) matching, and paid time off.
- A dynamic and supportive work environment, with opportunities for professional growth and development.
- A collaborative team culture, with a focus on customer success and business growth.
- Access to cutting-edge technology and tools, with a focus on innovation and customer experience.
-
Senior Client Success Manager
3 weeks ago
Indianapolis, Indiana, United States Clearesult Full timeAbout the RoleCLEAResult is seeking a highly skilled Senior Client Success Manager to join our team. As a key member of our Client Services team, you will be responsible for developing and maintaining excellent relationships with existing and prospective clients, driving results related to Product & Technology efforts and general client satisfaction.Key...
-
Customer Experience Manager
1 week ago
Indianapolis, Indiana, United States My Coi LLC Full timeJob DescriptionCompany Overview:myCOI LLC is a leading provider of innovative SaaS solutions for tracking, processing, and managing certificates of insurance. Our mission is to eliminate the disruptive impact of an insurance claim through our cutting-edge technology and exceptional customer service.Position Summary:We are seeking a highly motivated and...
-
Grant Writer
1 week ago
Indianapolis, Indiana, United States Foster Success Full timeJob Title: Grant WriterFoster Success is seeking a highly motivated and organized Grants Writer to assist in effectively writing and applying for grants. The Grants Writer will play a crucial role in applying for grants, including tracking financial and project administrative tasks, organizing and submitting project reporting, and ensuring organizational and...
-
Customer Service Manager
4 weeks ago
Indianapolis, Indiana, United States Johnson Brothers Full timeJob Title: Office ManagerJohnson Brothers is a leading wine, beer, and spirits distributor in the United States, committed to its founding values of work ethic, passion, innovation, teamwork, excellence, and integrity.Job Summary:We are seeking an experienced Office Manager to oversee our customer service department and ensure the highest level of customer...
-
Senior Client Success Manager
4 weeks ago
Indianapolis, Indiana, United States Clearesult Full timeAbout the RoleCLEAResult is seeking a highly skilled Client Success Manager to join our team. As a key member of our Client Services team, you will be responsible for developing and maintaining excellent relationships with existing and prospective clients, driving results related to Product & Technology efforts and general client satisfaction.Key...
-
Customer Service Manager
1 week ago
Indianapolis, Indiana, United States Dane Ramirez - State Farm Agent Full timeJob OverviewWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Dane Ramirez - State Farm Agent. As a key member of our agency, you will be responsible for leading our customer service team and ensuring that our clients receive exceptional service and support.ResponsibilitiesLead and manage the customer service team...
-
Strategic Leader for Learner Success
2 weeks ago
Indianapolis, Indiana, United States InsideHigherEd Full timeJob Title: Associate Vice President for Learner SuccessJob Summary:The Associate Vice President for Learner Success is a strategic and collaborative leader responsible for overseeing and enhancing the university's efforts in supporting student success, engagement, and the overall learner experience. This role will provide visionary leadership and direction...
-
Strategic Leader for Learner Success
1 week ago
Indianapolis, Indiana, United States InsideHigherEd Full timeJob Title: Associate Vice President for Learner SuccessJob Summary: We are seeking a strategic leader to oversee and enhance our university's efforts in supporting student success, engagement, and the overall learner experience.Key Responsibilities:Develop and implement comprehensive strategies to improve student success, retention, and engagement across the...
-
Associate Director
5 days ago
Indianapolis, Indiana, United States BioSpace, Inc. Full timeJob Title: Associate Director - Customer Identity & Access ManagementAt BioSpace, Inc., we are committed to delivering innovative solutions that transform the way our customers interact with us. As an Associate Director - Customer Identity & Access Management, you will play a pivotal role in shaping our customer identity and access management strategy.About...
-
Customer Satisfaction Manager
2 weeks ago
Indianapolis, Indiana, United States Bath Experts Full timeJob SummaryBath Experts is seeking a highly motivated and customer-focused individual to join our team as a Customer Satisfaction Manager. As a key member of our team, you will be responsible for ensuring that our customers receive exceptional service and have a positive experience with our company.Key ResponsibilitiesVisit satisfied customers' homes to...
-
Indianapolis, Indiana, United States InsideHigherEd Full timeJob Title:Associate Vice President for Learner Success and EngagementJob Summary:The Associate Vice President for Learner Success and Engagement is a strategic and collaborative leader responsible for overseeing and enhancing the university's efforts in supporting student success, engagement, and the overall learner experience. This role will provide...
-
Customer Service Representative
3 weeks ago
Indianapolis, Indiana, United States Bostwick Braun Company Inc Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Bostwick Braun Company Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities:Respond to customer...
-
Customer Service Representative
2 days ago
Indianapolis, Indiana, United States Bostwick Braun Company Inc Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Bostwick Braun Company Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and professional manner.Key Responsibilities:Respond to customer...
-
Senior Project Manager Customer Projects
3 weeks ago
Indianapolis, Indiana, United States Stellar Innovations Full timeAbout Stellar InnovationsWe are a dynamic company that is constantly pushing the boundaries of live communication. Our team is diverse and passionate about shaping the future of the trade fair and event industry.What We OfferAn attractive salary according to collective agreementCompany pension planAnnual bonusVacation payFlexible working hours30 days of...
-
General Manager
2 weeks ago
Indianapolis, Indiana, United States Panera Bread Full timeGeneral Manager Job DescriptionAt Panera Bread, we're looking for a talented General Manager to lead our team and drive success in our bakery-cafes. As a General Manager, you'll be responsible for overseeing daily operations, managing staff, and ensuring exceptional customer experiences.Key Responsibilities:Lead and manage a high-performing team to deliver...
-
General Manager
2 days ago
Indianapolis, Indiana, United States Panera Bread Full timeGeneral Manager Job DescriptionAt Panera Bread, we're looking for a talented General Manager to lead our team and drive success in our bakery-cafes. As a General Manager, you'll be responsible for overseeing daily operations, managing staff, and ensuring exceptional customer experiences.Key Responsibilities:Lead and manage a high-performing team to deliver...
-
General Manager
2 weeks ago
Indianapolis, Indiana, United States Superior Auto Inc Full time{"h1": "General Manager Opportunity at Superior Auto Inc.", "p": "We are seeking a driven and entrepreneurial General Manager to lead our dealership to success. As a key member of our team, you will be responsible for building professional relationships with customers and the community, driving sales and collection efforts, and delivering exceptional...
-
Customer Service Representative
2 weeks ago
Indianapolis, Indiana, United States Connected Staffing Solutions Full timeJob DescriptionAt Connected Staffing Solutions, we are seeking a skilled and empathetic Customer Service Representative to provide top-notch support to our clients. The ideal candidate will have strong communication skills and a genuine desire to help others. No prior experience is required, as we offer comprehensive training and a ramp-up period to ensure...
-
Sales and Customer Experience Manager
1 month ago
Indianapolis, Indiana, United States Lush Full timeJob Summary:We are seeking a highly motivated and experienced Floor Leader to join our team at Lush. As a Floor Leader, you will play a vital role in supporting the Store Management Team across all areas of the business, including driving sales, opening and closing the store, analyzing sales results, and leading training sessions.Key Responsibilities:Sales...
-
Retail Customer Experience Manager
2 weeks ago
Indianapolis, Indiana, United States Marshalls Full timeCustomer Experience Supervisor at MarshallsAs a Customer Experience Supervisor at Marshalls, you will be responsible for creating a positive internal and external customer experience. This includes training and coaching associates on personalizing the customer experience while promoting loyalty programs.Key responsibilities include:Assigning registers and...