Business Office Manager

1 week ago


Collinsville, Illinois, United States Villas of Holly Brook Full time
Job Overview

Villas of Holly Brook and Reflections Memory Care is a leading operator of assisted living and memory care communities in 25 locations across Illinois, Indiana, and Florida. We provide vibrant communities where older adults can thrive and participate, knowing their contributions are valued and they have access to opportunities and support that help them continue making a difference in the world.

Responsibilities
  • Assemble and maintain resident and employee files according to company standards and state regulations.
  • Make bank deposits in a timely fashion.
  • Provide assistance to the home office to ensure the monthly accounting close is accomplished accurately, completely, and in a timely manner.
  • Maintain inventory and order office supplies.
  • Be knowledgeable of the programming of telephone systems, computers, thermostat controls, alarm systems, fire alarms, and nurse call systems.
  • Maintain community rosters of clients in compliance with state regulations and current listings of employee phone numbers.
  • Maintain current listings of critical service providers in the event of an emergency and ensure all employees have criminal record clearance on file.
  • Ensure all documents used in day-to-day operations are the correct version and present a positive image of the community.
  • Ensure there are adequate brochures and move-in packets ready for tours and admissions.
  • Maintain records of employee in-services.
Qualifications
  • High school diploma or general education degree (GED) preferred.
  • Experience as an office manager in a healthcare setting preferred.
  • High level of ability in effective and succinct communication, written, and oral with residents, families, staff, vendors, and the general public.
  • Valid driver's license.
  • Must have compassion for working with the elderly.
  • Must demonstrate the ability to work responsibly as a team member and individual.
  • Working knowledge of computers, including Excel, Word, and MS Office, is required.
  • Ability to manage multiple priorities simultaneously.
  • Ability to follow through with complex and detailed projects to completion.
  • Must be able to perform duties and responsibilities with or without reasonable accommodations.
Benefits

Offered to full-time staff:

  • Medical, dental, vision insurance.
  • Paid time off, accruing immediately.
  • Life insurance paid by the company.
  • Short-term Disability.
  • Long-term Disability.
  • Accident Insurance.
  • 401(k) with a match starting immediately upon hire.

Benefits for all staff:

  • DailyPay (advanced pay product). Work today, get paid tomorrow.
  • Discount meals while working, $3 per meal.

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