Desktop Support Specialist

2 days ago


Fort Payne, Alabama, United States Resource Logistics Full time
Job Title:
Desktop Support Specialist

Location:
Fort Payne, AL

Mode:
Contract (6+ Months)

(Day 1 Onsite)

Rate - $20/hr. w2 (No Benefits)

Job Description:

Key Responsibilities:

  • Provide technical support for end-users, troubleshooting and resolving issues related to network, desktop, laptop, printers, PDAs, and other smart devices.
  • Perform break-fix, troubleshoot, and resolve software issues, including reimaging computers and hard drives.
  • Assist with installation and decommissioning of equipment, as well as backing up and restoring user data and settings.
  • Collaborate with ServiceDesk and Remote Desktop Support teams to coordinate efforts and resolve issues.
  • Take ownership of issues through to resolution, categorize and prioritize end-user support requests, and utilize ticketing systems to track tickets and provide updates.
  • Perform asset inventory activities as needed.


Requirements:

  • Strong technical skills and knowledge of network, desktop, and laptop systems.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team.
  • Strong attention to detail and organizational skills.


About Resource Logistics:

Resource Logistics is a leading provider of logistics and supply chain solutions. We are committed to delivering exceptional service and value to our clients. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.

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