Desktop Support Specialist
2 days ago
Desktop Support Specialist
Location:
Fort Payne, AL
Mode:
Contract (6+ Months)
(Day 1 Onsite)
Rate - $20/hr. w2 (No Benefits)
Job Description:
Key Responsibilities:
- Provide technical support for end-users, troubleshooting and resolving issues related to network, desktop, laptop, printers, PDAs, and other smart devices.
- Perform break-fix, troubleshoot, and resolve software issues, including reimaging computers and hard drives.
- Assist with installation and decommissioning of equipment, as well as backing up and restoring user data and settings.
- Collaborate with ServiceDesk and Remote Desktop Support teams to coordinate efforts and resolve issues.
- Take ownership of issues through to resolution, categorize and prioritize end-user support requests, and utilize ticketing systems to track tickets and provide updates.
- Perform asset inventory activities as needed.
Requirements:
- Strong technical skills and knowledge of network, desktop, and laptop systems.
- Excellent problem-solving and communication skills.
- Ability to work independently and as part of a team.
- Strong attention to detail and organizational skills.
About Resource Logistics:
Resource Logistics is a leading provider of logistics and supply chain solutions. We are committed to delivering exceptional service and value to our clients. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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