Desktop Support Specialist

1 week ago


Fort Payne, Alabama, United States Ehub Global Inc Full time

Job Title: Desktop Support Specialist

Location: Remote

Job Type: Contract

Job Description:

We are seeking a skilled Desktop Support Specialist to join our team at Ehub Global Inc. As a Desktop Support Specialist, you will be responsible for providing technical support to end-users, troubleshooting and resolving software and hardware issues, and performing routine maintenance tasks.

Key Responsibilities:

  1. Provide technical support to end-users via phone, email, or remote desktop
  2. Troubleshoot and resolve software and hardware issues
  3. Perform routine maintenance tasks, such as backups and system updates
  4. Assist with incident and problem management activities
  5. Take ownership of issues through to resolution
  6. Categorize and prioritize support requests using a ticketing system
  7. Perform asset inventory activities as needed

Requirements:

  • Strong technical skills and knowledge of desktop operating systems and software
  • Excellent communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Experience with ticketing systems and asset management

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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