Financial Operations Specialist

1 week ago


Dexter, Maine, United States OPUS IVS INC Full time
Job Overview

The Billing and Revenue Manager plays a crucial role in ensuring the financial health and stability of Opus IVS INC. This position is responsible for overseeing all aspects of the billing and collection processes, with a strong focus on customer service and satisfaction.

Key Responsibilities
  • Manage the day-to-day operations of the billing department, including statement preparation, coding, payments, and collections.
  • Develop and implement complex billing arrangements based on business needs and customer solutions.
  • Organize and analyze detailed revenue information and reports to communicate with various teams, including Senior Management, Finance, Sales, and Operations.
  • Develop and implement forecasting tools to identify revenue variances and trends.
  • Review and analyze customer contracts and pricing.
  • Develop and maintain strong relationships with clients, including providing customer support with inquiries and disputes over invoicing and payments.
  • Establish an efficient collections process based on legal parameters to ensure compliance with company, local, state, and federal guidelines.
  • Ensure the maintenance of client records related to pricing, invoicing, and bill payments.
  • Oversee all maintenance and upgrades to billing systems and processes.
  • Collaborate with the Finance team to ensure billing and accounts receivable information is managed and communicated properly.
  • Effectively handle large volumes of credit card processing based on customer accounts.
  • Create and organize monthly, quarterly, and yearly reporting based on billing, revenue, and other financial information.
  • Proactively identify, develop, and execute solutions to improve overall effectiveness and efficiency within billing and collections.
  • Develop controls to ensure appropriate billing and payment cycles in accordance with internal Opus IVS systems.
  • Provide strong leadership, guidance, and training to billing department staff members.
Requirements
  • Bachelor's Degree in finance, accounting, or a related field.
  • Minimum of 5-10 years of direct billing and collection experience.
  • Minimum 3-5 years of management experience.
  • Highly proficient in Microsoft Office products, including Word and Excel, NetSuite, and accounting software.
  • Strong background in high-volume transactions, specifically credit card processing.
  • Excellent interpretation of billing and collections practices and laws.


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