Laundry Operations Manager

1 week ago


Naples, Florida, United States Marriott Full time
About The Ritz-Carlton

We are a global leader in luxury hospitality, with over 100 award-winning properties worldwide. Our team of Ladies and Gentlemen creates experiences so exceptional that long after a guest stays with us, the experience stays with them.

Job Summary

We are seeking an experienced Laundry Operations Manager to join our team at The Ritz-Carlton Naples. As a key member of our Housekeeping & Laundry department, you will be responsible for overseeing the daily operations of the laundry department, ensuring high-quality standards, and meeting customer expectations.

Key Responsibilities
  • Supervise the day-to-day operations of the laundry department, verifying quality standards and customer satisfaction.
  • Understand employee positions well enough to perform duties in their absence, ensuring seamless operations.
  • Communicate the importance of safety procedures, verify employee understanding, and monitor processes related to safety.
  • Comprehend budgets, operating statements, and payroll progress reports to assist in financial management of the department.
  • Monitor workflow to minimize peaks and valleys in production, optimizing efficiency.
  • Bring issues to the attention of the department manager and Human Resources as necessary, ensuring prompt resolution.
Requirements
  • High school diploma or GED; 2 years experience in the laundry, housekeeping, or related professional area.
  • Excellent communication and interpersonal skills, with ability to lead and motivate teams.
  • Ability to work effectively under pressure, prioritizing tasks and managing multiple responsibilities.
  • Familiarity with budgeting and financial management principles.
  • Strong problem-solving skills, with ability to analyze situations and implement effective solutions.
What We Offer

We offer a competitive salary range of $26.44 to $34.62 per hour, depending on experience. Additionally, we provide a comprehensive benefits package, including health insurance, 401(k) plan, employee stock purchase plan, paid time off, life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account, flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.

Marriott International is an equal opportunity employer, committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.



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