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Loan Servicing Coordinator

2 months ago

Harrisburg, Pennsylvania, United States Pennsylvania Housing Finance Agency Full time
Job Summary

We are seeking a highly skilled and detail-oriented Loan Servicing Coordinator to join our team at the Pennsylvania Housing Finance Agency. As a key member of our operations team, you will be responsible for providing administrative support and ensuring the smooth operation of our loan servicing processes.

Key Responsibilities
  • Process vendor setup and maintenance
  • Scan daily check deposits
  • Monitor assigned general email boxes and distribute emails to the appropriate team
  • Assist director and team managers with updates to the internal policies and procedures manual
  • Assist director and team manager with the creation of training materials
  • Receive, sort, process and distribute incoming and outgoing mail
  • Research returned mail and forward to appropriate team
  • Provide administrative services to division staff including but not limited to data entry, filing, copying, scanning and mailing
  • Process the UPS mail and certified mail as needed
  • Receive documents from the Trustee, log the receipt in the system, scan, and notify appropriate staff
  • Order office and break room supplies
  • Unsubscribe borrowers from email blasts upon their request
  • Maintain the division staff listing on a monthly basis
  • Maintain division training list on a monthly basis
  • Assist with conference and training registrations and tracking
  • Assist division director and team managers with special projects and assignments
EEO Statement

The Pennsylvania Housing Finance Agency is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, disability, family status, gender, national origin, political affiliation, race or religion.

Diversity Statement

PHFA values, honors and commits to the equitable treatment and elimination of discrimination in all forms. We are committed to the diversity of all staff, and in all programs and services offered.