Vice President, Business Operations

7 days ago


O Fallon, United States Mastercard Full time
Job Title: Vice President, Business Operations

We are seeking a highly skilled and experienced Vice President, Business Operations to join our team at Mastercard. As a key member of our leadership team, you will be responsible for leading a team of Site Reliability Engineers and Support Technicians to ensure the smooth operation of our business operations functions.

Key Responsibilities:
  • Lead a team of Site Reliability Engineers and Support Technicians to ensure the availability, capacity, performance, monitoring, self-healing, and deployment automation of our platforms.
  • Partner with developers to design, build, implement, and support technology services that meet the needs of our business.
  • Ensure operational criteria are implemented throughout the delivery process to ensure system availability, capacity, performance, monitoring, self-healing, and deployment automation.
  • Work with a global team spread across tech hubs in multiple geographies and time zones to ensure seamless collaboration and communication.
  • Share knowledge and mentor junior resources to ensure the growth and development of the team.
Requirements:
  • Bachelor's degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience, within Security and/or Enterprise Monitoring Context.
  • Experience working through others to solve complex business problems and effect change.
  • Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive.
  • Ability to challenge current practices to promote efficiencies and deliver positive results.
  • Experience in dealing with difficult situations and making decisions with a sense of urgency.
  • Interest in designing, analyzing, and troubleshooting large-scale distributed systems.
  • Strong project management skills and success in managing large-scale cross-functional teams.
  • Experience in working across development, operations, and product teams to prioritize needs and to build relationships.
What We Offer:

We offer a competitive base salary, annual bonus, and comprehensive benefits package, including health insurance, flexible spending account, paid leaves, 10 annual paid sick days, 10 or more annual paid vacation days, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits, and many more.

We are an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.



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