Patient Service Coordinator
1 week ago
We're a physician-led, patient-centric network dedicated to simplifying healthcare and delivering connected care. Our multispecialty and urgent care providers serve millions of patients in traditional practices, patients' homes, and virtually through our operating companies.
Our team is passionate about making healthcare better for all. We're innovating value-based care and leveraging integrated applications, population insights, and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.
Job Summary
The Patient Care Representative (PCR) is responsible for providing exceptional customer service to all incoming patients at Summit Health Inc. This role involves registering patients, coordinating with the team, and responding to patient questions and concerns with kindness and urgency. The PCR is also responsible for all paperwork associated with patient registration.
Key Responsibilities
- Greet and welcome patients in a friendly and professional manner
- Organize and coordinate patient intake and appointments
- Accurately enter and update patient information in our system
- Assist patients with completing paperwork when necessary
- Scan, update, and file medical records
- Answer phone calls and respond to patient inquiries in a prompt and polite manner
- Process medical insurance information and verify patient eligibility
- Handle cash and co-payments accurately and responsibly
- Provide outstanding customer service to every patient
- Inform site managers of waiting room wait times and patient inquiries
- A High School Degree or GED
- A happy, welcoming, and can-do attitude with patients and coworkers
- Experience working in a high-volume/high-intensity service industry preferred
- Excellent verbal, written, and interpersonal communication skills
- Detail-oriented and a team player
- Computer proficiency and superior keyboarding skills
- Flexible and adaptable nature to work in a continuously evolving environment
- Passion for helping others in a healthcare environment
- Ability to effectively interact with physicians, patients, and other staff members
- Bilingual language skills required or preferred based on site location
Ability to sit and stand for periods of time. Heavy computer use required.
Equal Opportunity Employer
Summit Health Inc provides equal employment opportunities to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
Summit Health Inc cares about the safety of our employees and applicants. We do not use chat rooms for job searches or communications. We will never request personal information via informal chat platforms or unsecure email. We will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Summit Health Inc locations during regular business hours only. For information on job scams, visit, or file a complaint at
#INDOther
About Our Commitment
Total Rewards at Summit Health Inc
Our team members are essential to our mission to reshape healthcare through the power of connection. Summit Health Inc highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in Summit Health Inc's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.
Equal Opportunity Employer
Summit Health Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.
Safety Disclaimer
Summit Health Inc cares about the safety of our employees and applicants. Summit Health Inc does not use chat rooms for job searches or communications. Summit Health Inc will never request personal information via informal chat platforms or unsecure email. Summit Health Inc will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Summit Health Inc locations during regular business hours only. For information on job scams, visit, or file a complaint at
#INDOther
-
Patient Access Coordinator
2 weeks ago
North Bergen, New Jersey, United States Hackensack Meridian Health Full timeAbout the RoleHackensack Meridian Health is seeking a skilled Patient Access Coordinator to join our team. As a Patient Access Coordinator, you will play a critical role in ensuring the smooth operation of our patient access services.Key ResponsibilitiesConduct quality interviews with patients to ensure compliance with patient safety rules and state and...
-
Patient Access Coordinator
1 week ago
North Bergen, New Jersey, United States Palisades Medical Center Full timeAbout the RoleWe are seeking a highly skilled Patient Access Specialist to join our team at Palisades Medical Center. As a key member of our Patient Access Services Department, you will play a critical role in ensuring the smooth and efficient flow of patients through our facilities.Key ResponsibilitiesConduct quality interviews with patients to ensure...
-
Patient Access Coordinator
2 weeks ago
North Bergen, New Jersey, United States Palisades Medical Center Full timeAbout the RoleWe are seeking a highly skilled Patient Access Specialist to join our team at Palisades Medical Center. As a key member of our Patient Access Services Department, you will play a critical role in ensuring the smooth and efficient flow of patients through our facilities.Key ResponsibilitiesConduct quality interviews with patients to ensure...
-
Patient Service Representative
2 weeks ago
North Bergen, New Jersey, United States Summit Health Inc Full timeAbout Our CompanyWe are a leading healthcare organization dedicated to delivering high-quality patient care and services. Our mission is to provide a connected and compassionate experience for our patients, families, and communities.Job SummaryThe Patient Service Representative will play a critical role in ensuring the smooth operation of our healthcare...
-
Speech Therapist Coordinator
2 weeks ago
North Bergen, New Jersey, United States Hackensack Meridian Health Full timeAbout the RoleWe are seeking a highly skilled Speech Therapist Coordinator to join our team at Hackensack Meridian Health. As a key member of our clinical services team, you will be responsible for coordinating the evaluation and treatment of individuals with communication and swallowing disorders.Key ResponsibilitiesDevelop and implement individualized...
-
Nurse Coordinator
4 days ago
North Bergen, New Jersey, United States Hackensack Meridian Health Full timeJob Overview At Hackensack Meridian Health, we value our team members as the heart of our organization. Our goal is to provide exceptional patient care and support our employees in their professional growth. As a Registered Nurse, you will play a crucial role in coordinating total nursing care for patients and participating in patient and family teaching. We...
-
Clinical Operations Coordinator
4 days ago
North Bergen, New Jersey, United States Recruitics JB Full timeJob Title: Clinical CoordinatorAt Recruitics JB, we're committed to delivering exceptional patient care and experiences. As a Clinical Coordinator, you'll play a vital role in ensuring the smooth operation of our healthcare services.Key Responsibilities:Coordinate patient placement and flow to provide efficient and effective care.Collaborate with Nurse...
-
Speech Therapist Coordinator
1 week ago
North Bergen, New Jersey, United States Hackensack Meridian Health Full timeJob SummaryWe are seeking a highly skilled Speech Therapist Coordinator to join our team at Hackensack Meridian Health. As a key member of our healthcare team, you will be responsible for evaluating and treating individuals with communication and swallowing disorders.Key ResponsibilitiesEvaluate patients to identify communication and swallowing disorders,...
-
Speech Therapist Coordinator
7 days ago
North Bergen, New Jersey, United States Hackensack Meridian Health Full timeAbout the RoleWe are seeking a highly skilled Speech Therapist Coordinator to join our team at Hackensack Meridian Health. As a key member of our healthcare team, you will be responsible for evaluating and treating individuals with communication and swallowing disorders.Key ResponsibilitiesEvaluate patients to identify communication and swallowing disorders,...
-
Clinical Operations Coordinator
19 hours ago
North Bergen, New Jersey, United States Hackensack Meridian Health Full timeJob Title: Clinical CoordinatorAt Hackensack Meridian Health, we're committed to delivering exceptional patient care and advancing our mission to transform healthcare. As a Clinical Coordinator, you'll play a vital role in ensuring the smooth operation of our Emergency Department.Key Responsibilities:Coordinate patient placement and flow to provide efficient...
-
Nurse Care Coordinator
1 week ago
North Bergen, New Jersey, United States Recruitics JB Full timeAbout the RoleWe're seeking a dedicated and compassionate Registered Nurse to join our team at Hackensack Meridian Health. As a key member of our healthcare team, you will play a vital role in delivering high-quality patient care and contributing to our mission of transforming healthcare.Key ResponsibilitiesProvide direct care to patients, focusing on...
-
Speech Therapist Coordinator
6 days ago
North Bergen, New Jersey, United States Hackensack Meridian Health Full timeAbout the RoleWe are seeking a highly skilled Speech Therapist Coordinator to join our team at Hackensack Meridian Health. As a key member of our healthcare team, you will be responsible for evaluating and treating individuals with communication and swallowing disorders.Key ResponsibilitiesEvaluate patients to identify communication and swallowing disorders,...
-
Nurse Care Coordinator
7 days ago
North Bergen, New Jersey, United States Recruitics JB Full timeAbout the RoleWe're seeking a dedicated and compassionate Nurse Care Coordinator to join our team at Recruitics JB. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and contributing to our mission to transform healthcare.Key ResponsibilitiesProvide direct care to a variety of complex patients, working...
-
Diagnostic Imaging Coordinator
2 weeks ago
North Bergen, New Jersey, United States Hackensack Meridian Health Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Diagnostic Imaging Coordinator to join our team at Hackensack Meridian Health. As a key member of our diagnostic imaging department, you will play a critical role in ensuring the smooth operation of our imaging services.Key ResponsibilitiesCoordinate Imaging Activities: Under the supervision...
-
Speech Therapist Coordinator
1 week ago
North Bergen, New Jersey, United States Hackensack Meridian Health Full timeAbout the RoleWe are seeking a highly skilled Speech Therapist Coordinator to join our team at Hackensack Meridian Health. As a key member of our healthcare team, you will be responsible for evaluating and treating individuals with communication and swallowing disorders.Key ResponsibilitiesEvaluate patients to identify communication and swallowing disorders,...
-
Nurse Coordinator
1 week ago
North Bergen, New Jersey, United States Hackensack Meridian Health Full timeOur team at Hackensack Meridian Health is dedicated to delivering exceptional patient care. As a Registered Nurse, you will play a vital role in coordinating total nursing care for patients and their families. Your leadership skills will be essential in working collaboratively with other healthcare professionals to maintain high standards of professional...
-
Nurse Coordinator
3 days ago
North Bergen, New Jersey, United States CMP Full timeAbout the RoleAt CMP, we're committed to delivering exceptional patient care and creating a supportive work environment for our team members. As a Registered Nurse, you'll play a vital role in coordinating total nursing care for patients and participating in patient and family teaching.Key ResponsibilitiesCoordinate nursing care for patients and participate...
-
Patient Access Specialist
6 days ago
North Bergen, New Jersey, United States Hackensack Meridian Health Full timeAbout the RoleWe are seeking a highly skilled Patient Access Specialist to join our team at Hackensack Meridian Health. As a key member of our Patient Access Services Department, you will be responsible for ensuring seamless patient access to our medical services.Key ResponsibilitiesConduct quality interviews with patients to ensure compliance with patient...
-
Patient Access Specialist
1 week ago
North Bergen, New Jersey, United States Hackensack Meridian Health Full timeAbout the RoleWe are seeking a highly skilled Patient Access Specialist to join our team at Hackensack Meridian Health. As a key member of our Patient Access Services Department, you will be responsible for ensuring seamless patient access to our medical services.Key ResponsibilitiesConduct quality interviews with patients to ensure compliance with patient...
-
Nurse Coordinator
2 weeks ago
North Bergen, New Jersey, United States Hackensack Meridian Health Full timeAbout the Role At Hackensack Meridian Health, we value our team members as the heart of our organization. As a Registered Nurse, you will play a vital role in coordinating total nursing care for patients and participating in patient and family teaching. Your leadership skills will be essential in working cooperatively with ancillary, nursing, and other...
