Guest Services Supervisor

1 week ago


Rock Hill, South Carolina, United States Gold's Gym International, Inc. Full time
Position Overview

The Guest Services Supervisor plays a pivotal role in overseeing the front-end operations and ensuring an exceptional experience for both members and guests. This position is essential for maintaining the daily functions of the facility.

Key Responsibilities
  • Lead and mentor front desk team members to enhance service delivery.
  • Manage daily operations, ensuring smooth processes and effective inventory management.
  • Oversee member account maintenance and address inquiries promptly.
  • Implement strategies to improve member satisfaction and engagement.
Qualifications

The ideal candidate will possess strong leadership skills, a commitment to customer service excellence, and the ability to manage multiple tasks efficiently. Experience in a similar role within the fitness or hospitality industry is preferred.



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