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Guest Services Supervisor

2 months ago

Rock Hill, South Carolina, United States Gold's Gym International, Inc. Full time
Position Overview

The Guest Services Supervisor plays a pivotal role in overseeing the front-end operations and ensuring an exceptional experience for both members and guests. This position is integral to the daily management of the facility, focusing on:

  • Team Leadership: Guiding and mentoring front desk personnel to deliver outstanding service.
  • Operational Excellence: Managing daily processes effectively, ensuring smooth operations.
  • Inventory Management: Maintaining accurate inventory levels and overseeing stock control.
  • Member Account Maintenance: Ensuring all member accounts are up-to-date and accurately managed.

In this role, you will contribute significantly to the overall success of the organization by fostering a welcoming environment and enhancing member satisfaction.