Applications Support Specialist

22 hours ago


Atlanta, Georgia, United States Cortland Company Full time
Job Overview:
As an Applications Support Specialist at Cortland, you will play a crucial role in implementing and supporting our software platform, ensuring seamless user experiences for associates across our communities and corporate offices. Your expertise will be instrumental in resolving technical issues, analyzing aggregate support data, and identifying opportunities to improve processes and create efficiencies.

Key Responsibilities:
• Provide comprehensive support via telephone and internet to end users for problems or questions related to property operating system (POS) software products
• Develop end-user instructions for the implementation of upgrades or updates
• Utilize helpdesk software to track technology support needs, capture problems and solutions for reference, and identify future training needs
• Analyze and troubleshoot escalated issues, escalating them to the appropriate department as necessary
• Support the setup of new properties in all multifamily applications, administer users, and setup systems to meet operating requirements
• Assist with the testing and evaluation of new software, systems, and applications, providing feedback from an end-user perspective

Requirements:
• Minimum of 6-12 months of previous Helpdesk experience and/or hands-on property management/accounting software systems experience; experience in the multifamily industry is preferred
• High school diploma or GED
• Strong organizational, customer service, and computer skills
• Ability to approach problems logically and creatively with a high attention to detail
• Strong verbal and written communication skills, stellar interpersonal skills, and ability to meet deadlines
• Proficiency in Microsoft Office Suite applications

About Cortland:
Cortland is a multifamily company that creates, reimagines, and manages apartment communities for residents nationwide. We are headquartered in Atlanta, GA, with communities and regional offices across the country and overseas. Our success is fueled by our belief in a better life where hospitality is always a given, each detail is worth a second thought, and every open door is a new opportunity to go beyond expectations. We are an equal opportunity employer, committed to supporting and celebrating diversity in the workplace.

  • Atlanta, Georgia, United States Piper Companies Full time

    Piper Companies is seeking a skilled Technical Support Professional to join their team as an Onsite IT Service Desk Specialist in a global enterprise application services and support provider.Key Responsibilities of the IT Service Desk Specialist include:Monitoring and managing ticket queues, triaging requests, and resolving incidents in a timely and...


  • Atlanta, Georgia, United States Insight Global Full time

    Job OverviewInsight Global is seeking experienced Application Support Specialists to join our dynamic team. The role involves providing critical support for a healthcare project in a fast-paced, 24/7 operational environment.Due to the current demand, we are expanding our team to ensure comprehensive coverage and support.Key Responsibilities:- Collaborate...


  • Atlanta, Georgia, United States ARK Solutions, Inc. Full time

    Software Application Support SpecialistCompany: ARK Solutions, Inc.We are in search of a proficient Software Application Support Specialist to oversee and enhance the performance of our software solutions. Our Risk Management department utilizes advanced technology systems for claims and risk management.GENERAL OVERVIEW:The Risk Management team employs...


  • Atlanta, Georgia, United States Zachary Piper Solutions Full time

    **About Zachary Piper Solutions**Zachary Piper Solutions is seeking a highly skilled Workday Application Support Specialist to join our team. As a Workday Application Support Specialist, you will play a critical role in providing technical support and assistance to our clients.**Key Responsibilities:**Monitor and respond to technical issues and requests from...


  • Atlanta, Georgia, United States AGG Full time

    Reports to: Application Support Manager Employment Status: Full Time FLSA Status: Exempt Position Overview: The Lead Applications Support Specialist plays a crucial role in the management, troubleshooting, and upkeep of significant multi-tiered business applications utilized within AGG. This position entails resolving issues, conducting research, and...


  • Atlanta, Georgia, United States Piper Companies Full time

    Piper Companies is seeking a highly skilled Workday Application Support Specialist to join our team in a Fortune 100 technology company. As a key member of our support team, you will be responsible for providing top-notch support to our clients, ensuring seamless execution of our platforms that connect people around the world.This is a fully onsite role with...


  • Atlanta, Georgia, United States Warner Media, LLC Full time

    Job Title: Application Support AnalystWelcome to Warner Bros. Discovery, where innovation meets creativity. We're seeking a highly skilled Application Support Analyst to join our team.About the Role:As an Application Support Analyst, you will be responsible for providing exceptional support to our external workers across the globe. You will work closely with...


  • Atlanta, Georgia, United States Warner Media, LLC Full time

    Job Title: Application Support AnalystWelcome to Warner Bros. Discovery, where innovation meets creativity. We're seeking a highly skilled Application Support Analyst to join our team.About the Role:As an Application Support Analyst, you will be responsible for providing exceptional support to our external workers across the globe. You will work closely with...


  • Atlanta, Georgia, United States Warner Media, LLC Full time

    Job Title: Application Support AnalystWelcome to Warner Bros. Discovery, where innovation meets creativity. We're seeking a highly skilled Application Support Analyst to join our team and help us deliver exceptional production support to our external workers across the globe.About the Role:As an Application Support Analyst, you will be responsible for...


  • Atlanta, Georgia, United States Warner Bros. Discovery Full time

    Job Title: Application Support AnalystWelcome to Warner Bros. Discovery, where innovation meets creativity. We're seeking a skilled Application Support Analyst to join our team and help us deliver exceptional production support to our external workers across the globe.About the Role:As a Support Analyst - Vendor Management System, you will play a critical...


  • Atlanta, Georgia, United States Catapult Services LLC Full time

    Job OverviewCatapult Services LLC is seeking a highly skilled Application Support Engineer to join our team. As a key member of our support team, you will be responsible for providing top-notch support to our clients, ensuring their software and integrations run smoothly.Key ResponsibilitiesSupport Requests: Handle and resolve support requests, troubleshoot,...


  • Atlanta, Georgia, United States DKMRBH Inc. Full time

    Job Title: Application SpecialistThis role involves collaborating with stakeholders to define testing requirements, contributing to the development and modification of applications, and analyzing system performance to identify and resolve issues. The specialist will also document processes, communicate technical information to non-technical stakeholders, and...


  • Atlanta, Georgia, United States DKMRBH Inc. Full time

    Job Title: Application SpecialistThis role involves collaborating with stakeholders to define testing requirements, contributing to the development and modification of applications, and analyzing system performance to identify and resolve issues. The specialist will also document processes, communicate technical information to non-technical stakeholders, and...


  • Atlanta, Georgia, United States FUJIFILM Holdings America Corporation Full time

    Job Title: Vincent Application SpecialistAt FUJIFILM Holdings America Corporation, we are seeking a highly skilled Vincent Application Specialist to join our team. This role will be responsible for providing clinical consulting and support to our implementation projects, sales, and company team members.Key Responsibilities:Provide clinical expertise and...


  • Atlanta, Georgia, United States FUJIFILM Holdings America Corporation Full time

    Job Title: Surgical Application SpecialistFUJIFILM Holdings America Corporation is seeking a highly skilled Surgical Application Specialist to join our team. As a key member of our Product Marketing organization, you will be responsible for providing clinical marketing and sales support for our Endosurgical portfolio, with a focus on Eluxeo Vision.Key...

  • Physical Therapist

    7 days ago


    Atlanta, Georgia, United States HealthCare Support Full time

    Physical Therapist Job Opportunity **About the Role** HealthCare Support is seeking a Physical Therapist for a 13-week contract in Atlanta, Georgia. As a Physical Therapist with HealthCare Support, you will have access to a range of benefits, including immediate enrollment in health insurance, dental insurance, life insurance, and an employee assistance...


  • Atlanta, Georgia, United States Cynet Systems Full time

    Job Description:Key Responsibilities:Attend in-person application training to gain a deep understanding of the GIMS application.Read and comprehend provided application documentation to provide accurate technical assistance.Research and resolve Tier I GIMS issues that cannot be resolved by the Tier I support team.Log all support issues presented, including...


  • Atlanta, Georgia, United States FUJIFILM Holdings America Corporation Full time

    About the RoleFUJIFILM Holdings America Corporation is seeking a highly skilled and experienced Surgical Application Specialist to join our team. As a national position, this role will report directly to the Product Marketing organization and serve as the primary clinical marketing/study and sales support resource for the Company and its sales team for its...


  • Atlanta, Georgia, United States Piedmont Healthcare Full time

    POSITION OVERVIEW:EPIC Systems Application Specialist - Professional BillingKEY RESPONSIBILITIES:The role of the Application Specialist involves the design, development, testing, validation, and continuous support of clinical and/or revenue cycle software applications. This position necessitates acquiring the relevant Epic certification and maintaining a...


  • Atlanta, Georgia, United States Healthcare Support Full time

    Mobile CVOR Imaging Specialist at Healthcare Support is currently seeking a skilled Mobile CVOR Imaging Specialist to join our team for a temporary assignment.Benefits of this Mobile CVOR Imaging Specialist position: - Immediate enrollment in Health Insurance - Dental Insurance - Life Insurance - Access to open investment accounts - Reimbursement for...