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Workday Application Support Specialist

2 months ago

Atlanta, Georgia, United States Piper Companies Full time

Piper Companies is seeking a highly skilled Workday Application Support Specialist to join our team in a Fortune 100 technology company. As a key member of our support team, you will be responsible for providing top-notch support to our clients, ensuring seamless execution of our platforms that connect people around the world.

This is a fully onsite role with multiple locations to choose from, offering a unique opportunity to work with a dynamic team and contribute to the success of our company.

Key Responsibilities:

  • Monitor ticket queues, triage and resolve intake requests and identify incidents.
  • Create tickets and tasks, when applicable, based on user request.
  • Escalate to Tier 1-2 and/or product expert when necessary.

Requirements:

  • 1+ years of experience in an application support role with triage and troubleshooting.
  • Technical experience in Workday, Salesforce, HRIS, ATS, or CRM systems.
  • Nice to have - Experience in Recruiting, Talent Acquisition, or human resources (HR). Specifically with benefits, payroll, compensation, etc.
  • Bachelor's degree in Information Technology, Computer Science, or related technical field

What We Offer:

  • $45,000 - $58,000 (based on experience)
  • Opportunity to work for a Fortune 100 Tech company.
  • 100% paid for healthcare, unlimited PTO, 401k matching, paid holidays, and more

Why Work with Us:

  • We are a dynamic and innovative company that values our employees and provides opportunities for growth and development.
  • We are committed to delivering exceptional results and exceeding our clients' expectations.