Guest Services Manager

1 week ago


Islamorada, Florida, United States Davidson Hospitality Group Full time
Position Overview

As a pivotal member of the Amara Cay Resort team, the Front Desk Supervisor plays a crucial role in delivering exceptional guest experiences. This position is ideal for individuals who thrive in a dynamic environment and possess a passion for hospitality.

Key Responsibilities
  • Oversee daily front desk operations, ensuring seamless guest interactions and satisfaction.
  • Lead and mentor front desk staff, fostering a collaborative and high-performing team atmosphere.
  • Manage guest inquiries and resolve issues promptly, enhancing the overall guest experience.
  • Implement and uphold operational standards to maintain the resort's reputation for excellence.
Qualifications

The ideal candidate will have a strong background in hospitality management, with demonstrated leadership skills and a commitment to guest service. A keen eye for detail and the ability to multitask in a fast-paced environment are essential.

Why Amara Cay Resort?

At Amara Cay Resort, we pride ourselves on creating a welcoming atmosphere where luxury meets relaxation. Join us in providing unforgettable experiences for our guests amidst breathtaking ocean views and lush tropical surroundings.



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