Guest Services Representative
2 weeks ago
We are looking for dedicated Guest Services Representatives to join our team. In this role, you will assist guests with their needs while also identifying opportunities for enhancing service delivery.
Key Responsibilities:
- Check in and allocate rooms to visitors
- Verify reservations made via phone and online platforms
- Address guest inquiries, requests, and feedback
- Process payments from guests upon departure
- Maintain accurate records of occupied accommodations and guests
- Relay important guest information to relevant departments
Required Qualifications:
- Prior experience in customer service or front desk operations
- Ability to foster positive relationships with guests
- Strong organizational abilities
- Exceptional written and verbal communication skills
For further instructions regarding the application process, please reach out to your local branch after submitting your application online.
Company OverviewOnce your application is submitted online, we encourage you to contact your local branch for the next steps in the hiring process.
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