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Guest Services Representative

2 months ago

New Orleans, Louisiana, United States Pyramid Global Hospitality Full time

Position Overview:
We are seeking a dynamic and friendly Guest Services Representative to enhance the experience of our visitors at Pyramid Global Hospitality.

Key Responsibilities:
The successful candidate will be responsible for:

  • Welcoming guests and facilitating their check-in and check-out processes.
  • Addressing guest inquiries, resolving issues, and managing complaints effectively.
  • Handling reservations and ensuring a smooth operational flow at the front desk.

Qualifications:
The ideal candidate will possess:

  • A high school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • A passion for providing exceptional customer service.

Join us in delivering outstanding hospitality experiences.