Real Estate Operations Manager
2 weeks ago
Natural Retreats is seeking a dedicated full-time Property Management Specialist to become a vital part of our Callista team. This role is based in a dynamic environment where you will oversee properties under our management, ensuring they are impeccably maintained and presented.
Key Responsibilities- Manage the overall organization and administration of properties.
- Ensure that housekeeping, maintenance, and inspections are conducted regularly.
- Maintain open communication with homeowners, providing updates and addressing any concerns.
- Assist new homeowners in understanding our processes and standards.
Natural Retreats offers a comprehensive benefits package that includes:
- 15 vacation days
- 9 holidays
- 7 sick days
- 5 NR Days with a $1,500 allowance for booking a vacation home
- Paid Maternity and Paternity Leave
- Medical (including various plan options)
- Dental and Vision coverage
- Flexible Spending Accounts for medical and dependent care
- 401K retirement plan with a 3.5% company match
- Short and Long Term Disability Insurance (fully company paid)
- Basic Life Insurance Policy (company paid)
- $200 annual wellness benefit
- Supplemental Life Insurance options
- Prepare properties for guest arrivals, ensuring all systems are operational and properties are staged to standards.
- Document and report any damages or missing items promptly.
- Provide detailed feedback on operational reports and inspections.
- Conduct investigations and prepare reports for any incidents involving guests.
- Maintain accurate financial records, including monthly statements and invoices.
- Support housekeeping operations to ensure properties meet brand standards.
- Oversee independent contractors and vendor relationships.
- Assist with inventory management of guest linens and household items.
- Act as a brand ambassador, promoting our destinations and services.
- Perform additional duties as assigned.
- High School Diploma or equivalent.
- 2-3 years of experience in hospitality or property management.
- Proficient in computer systems and Microsoft Office.
- Strong communication skills, both verbal and written.
- Detail-oriented with excellent time management abilities.
- Ability to adapt and work in a fast-paced environment.
This is a full-time position. Flexibility is essential, as hours may vary, especially during peak seasons. Team members should be available for emergencies, including evenings and on-call hours.
Note: This job description is intended to provide a general overview of the position and is not exhaustive of all duties and responsibilities.
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