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Assistant Operations Manager

2 months ago

Phoenix, Arizona, United States EōS Fitness Full time

Job Summary

EōS Fitness is seeking a highly skilled and detail-oriented Assistant Operations Manager to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, ensuring a positive member experience, and supporting the day-to-day operations of our gym.

Key Responsibilities

  • Customer Service
    • Provide exceptional customer service to members, guests, and staff
    • Respond to member inquiries and resolve issues in a timely and professional manner
  • Front Desk Operations
    • Manage front desk operations, including greeting and directing members, guests, and staff
    • Process payments, handle cash and credit transactions, and maintain accurate records
  • Administrative Support
    • Provide administrative support to the operations team, including data entry, filing, and other tasks as needed
    • Assist with special projects and events as required
  • Team Collaboration
    • Work collaboratively with the operations team to achieve business objectives and improve member satisfaction
    • Participate in training and development programs to enhance skills and knowledge

Requirements

  • Education
    • High school diploma or equivalent required
  • Experience
    • 1-2 years of customer service or front desk experience preferred
  • Skills
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment and multitask
    • Basic math skills and accuracy with handling cash and credit transactions

What We Offer

EōS Fitness offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.