Financial Center Client Service Representative

3 weeks ago

Conroe, Texas, United States Bank of America Full time
Job Description:

At Bank of America, we are committed to delivering exceptional client experiences that drive growth and satisfaction. As a Financial Center Client Service Representative, you will play a critical role in achieving this goal by providing personalized support to our clients.

Key Responsibilities:
  • Process transactions accurately and efficiently, ensuring seamless client experiences.
  • Introduce products and services that meet client needs, driving business growth and revenue.
  • Ensure clients are quickly connected to the right teammate to meet their needs, executing against the Life Priorities Strategy.
  • Educate clients on conducting simple transactions through self-service technologies.
Requirements:
  • Enthusiastic and highly motivated self-starter with a strong work ethic and intense focus on results.
  • Collaborative team player with excellent communication and interpersonal skills.
  • Ability to learn and adapt to new information and technology platforms.
  • Minimum six months of client service experience in financial services, retail sales, or another results-driven environment.
  • Experience offering solutions and services based on client needs.
Preferred Qualifications:
  • Experience in financial services and knowledge of industry products and solutions.
  • Six months of cash handling experience.
  • Experience working in an environment with individual and team goals where goals were routinely met or exceeded.
Skills:
  • Active listening and problem-solving skills.
  • Adaptability and flexibility in a fast-paced environment.
  • Attention to detail and accuracy in processing transactions.
  • Collaboration and teamwork skills.
  • Customer and client focus, with a passion for delivering exceptional experiences.
Education:
  • High School Diploma / GED / Secondary School or equivalent.

Bank of America is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse.

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