Customer Service Representative

2 months ago


Conroe, Texas, United States Nick Nazar - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Nick Nazar - State Farm Agent. As a key member of our team, you will play a vital role in providing exceptional customer experiences and promoting our premier insurance and financial service products.

Key Responsibilities
  • Customer Relationship Building: Forge lasting relationships with customers and proactively follow up to ensure continued satisfaction.
  • Insurance Solutions: Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Business Growth: Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
Benefits
  • Competitive Compensation: Enjoy hourly pay plus commission/bonus opportunities.
  • Health and Wellness: Receive comprehensive health benefits and paid time off (vacation and personal/sick days).
  • Professional Development: Participate in ongoing training and development opportunities to enhance your skills and advance your career.
  • Collaborative Environment: Thrive in a dynamic team environment with a collaborative spirit.
Requirements
  • Marketing Savvy: Demonstrate a genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional Communication: Possess exceptional communication skills across all channels - written, verbal, and attentive listening.
  • Attention to Detail: Exhibit a people-centric mindset with a keen eye for detail.
  • Problem-Solving: Display proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Technical Proficiency: Demonstrate proficiency in learning and navigating computer functions efficiently.
  • Bilingual Skills: Bilingual Spanish skills are preferred.


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