Ambulatory Services Representative

5 days ago


Conroe, Texas, United States Texas Children's Hospital Full time
About the Role

We are seeking a highly skilled and detail-oriented Ambulatory Services Representative to join our team at Texas Children's Hospital The Woodlands. As a key member of our ambulatory clinic team, you will play a critical role in providing exceptional patient care and ensuring a seamless experience for our patients and families.

Key Responsibilities
  • Provide excellent customer service to patients, families, and healthcare providers, responding to inquiries and resolving issues in a timely and professional manner.
  • Manage patient registration and scheduling processes, ensuring accurate and efficient data entry and communication with patients and providers.
  • Collect pre-visit payments and communicate with clinic liaisons to ensure smooth patient flow and financial integrity.
  • Verify patient benefits and obtain referrals, authorizations, and pre-certifications as needed.
  • Participate in performance improvement activities, contributing to the development of annual clinic goals and action planning processes.
Requirements
  • High school diploma or equivalent required; 2 years' experience in customer service or a related field preferred.
  • Healthcare and/or pediatric experience a plus.
About Us

Texas Children's Hospital The Woodlands is a state-of-the-art pediatric hospital designed to provide exceptional care to children and adolescents. Our team is dedicated to delivering compassionate and family-centered care, and we are committed to making a positive impact in the lives of our patients and families.

As a member of our team, you will have the opportunity to work with a talented and diverse group of professionals who share a passion for delivering high-quality care and making a difference in the lives of our patients.



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