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Financial Services Representative
2 months ago
We are seeking a highly motivated and detail-oriented individual to join our team as a Teller I. As a key member of our First Financial Bankshares organization, you will be responsible for providing exceptional customer service and ensuring the accuracy and efficiency of financial transactions.
Key Responsibilities- Process financial transactions promptly and accurately, adhering to all bank policies and procedures.
- Prioritize client demands and provide impeccable customer service, communicating professionally with all clients and colleagues.
- Uphold a thorough understanding of all banking products and services, as well as company systems and procedures.
- Participate in job-specific training and various bank training programs, including customer service and BSA/AML compliance.
- Actively participate in the Customer Service First program and support the values of the organization, following established policies and procedures.
- A self-starting team player with a high school diploma or GED.
- Any of the following: a bachelor's degree, 6 months of previous teller experience in the financial institution industry, or 6 months of previous cash handling experience in a retail customer service environment.
- Ability to maintain a high level of confidentiality and possess computer proficiency, familiarity with Microsoft programs, and impeccable written and oral communication skills.
- Must be comfortable working in a fast-paced environment with frequent interruptions and little to no supervision, and be able to lift, carry, or move heavy boxes or bags of currency and coin weighing up to 60 pounds.
- Must be able to work flexible hours and/or extended hours as business requires, and be willing to participate in periodic travel to Abilene or other Bank Regions for training.
- Bilingual in English and Spanish.