Customer Support Associate

1 week ago


Kingston, New York, United States Domino's Franchise Full time
Position Overview

We are on the lookout for skilled customer support associates who possess a vibrant personality and excellent interpersonal skills. As our company continues to expand rapidly, we offer numerous opportunities for career advancement, whether you aspire to move into management or explore other paths. This role can fit into your lifestyle as a primary job, a hobby, or a supplementary position.

Key Responsibilities
  • Must be at least 16 years old.
  • Perform general duties associated with all team members.
  • Utilize all necessary equipment effectively.
  • Transfer ingredients from the delivery area to storage and preparation areas.
  • Prepare food products according to established standards.
  • Handle and process telephone orders efficiently.
  • Conduct inventory checks and complete related documentation.
  • Maintain cleanliness of equipment and the facility on a daily basis.
Communication Proficiencies
  • Ability to understand and provide accurate written instructions.
  • Capable of verbal communication with customers and colleagues to facilitate order processing both over the phone and in person.
Essential Skills and Functions
  • Proficient in basic arithmetic operations (addition, subtraction, multiplication, division) with the option to use a calculator.
  • Ability to make accurate monetary change.
  • Strong verbal, written, and telephone skills for order taking and processing.
  • Good motor coordination for precise and rapid movements.
  • Competence in entering orders using a computer keyboard or touch screen.
Additional Information

Disclosure of Intent to Obtain Consumer Reports

For employment purposes, the company may obtain consumer reports on applicants or during employment. These reports may include driving records, criminal records, and other relevant information.

Additionally, investigative consumer reports may be obtained, which involve gathering information about character, reputation, and personal characteristics through interviews with acquaintances. Applicants have the right to request details about the nature and scope of such investigations and to receive a summary of their consumer rights.



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