Patient Support Associate

2 days ago


Brooklyn, New York, United States LaSante Health Center Full time
Job Title: Runner

LaSante Health Center is seeking a dedicated and compassionate individual to support patients during their visit. As a Runner, you will play a vital role in ensuring a smooth and comfortable experience for our patients.

Key Responsibilities:
  • Greet and welcome patients upon arrival, providing a warm and friendly demeanor.
  • Assist patients with immediate needs, such as providing water or other amenities, to enhance their overall experience.
  • Distribute and collect necessary forms and paperwork from patients, ensuring accuracy and efficiency.
  • Coordinate with front desk staff to manage patient flow and minimize wait times, promoting a seamless experience.
  • Communicate effectively with patients to address any questions or concerns, demonstrating empathy and understanding.
  • Maintain a clean and organized waiting area, prioritizing patient comfort and satisfaction.
  • Provide assistance to healthcare providers and support staff as needed, showcasing a team-oriented approach.
  • Collaborate with other team members to ensure a cohesive and patient-centered experience.
Requirements:
  • Excellent interpersonal skills, with a friendly and approachable demeanor.
  • Ability to provide compassionate and comforting support to individuals in need, demonstrating a strong sense of empathy.
  • Strong communication skills, with the ability to connect with patients from diverse backgrounds and backgrounds.


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