Unit Services Liaison

18 hours ago


Hackensack, New Jersey, United States Hackensack Meridian Health Full time
{"title":"Unit Services Representative","description":"Transforming Healthcare, One Guest at a Time

At Hackensack Meridian Health, we believe that our team members are the heart of what makes us better. As a Unit Services Representative, you will play a vital role in facilitating positive guest relations with our patients, family members, visitors, and physicians.

As a welcome ambassador, you will be responsible for explaining hospital and unit policies and procedures, addressing problems and concerns, and providing clerical support for the unit and Nurse Manager.

Key Responsibilities:

  • Welcome and explain hospital and unit policies and procedures to patients, family members, visitors, and physicians.
  • Address problems and concerns in a professional and courteous manner.
  • Provide clerical support for the unit and Nurse Manager.
  • Work rotating schedule/shifts based on needs.

Requirements:

  • High school diploma or equivalent.
  • Proficient computer skills.
  • Possess strong organizational skills and be detail-oriented.
  • Ability to work in a fast-paced environment.

Preferred Qualifications:

  • 2 years experience in front desk, reception, or customer service role.
  • Proficiency in a second language.

We offer a competitive benefits package and a collaborative work environment that supports your growth and development.

","lang_code":"en"}
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