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Operations Manager

2 months ago

Hackensack, New Jersey, United States Compass Group, North America Full time
Job Summary

As an Operations Manager with Compass Group, North America, you will play a critical role in directing and leading all aspects of support services operational needs within our healthcare facilities. You will be responsible for coordinating the tasks of frontline associates and serving as a liaison between administration and unit departments, delivering exceptional service.

Key Responsibilities
  • Establish and annually review standards and work procedures for all staff.
  • Plan work and staffing schedules and areas of work to ensure adequate services are rendered.
  • Assist in the hiring process, including interviewing, hiring, and training of new associates.
  • Orient, develop, and supervise all supervisory/housekeeping staff.
  • Conduct regular inspections and make recommendations to the facility.
  • Conduct monthly reporting of goals, accomplishments, and future plans.
  • Provide staff education and continuous training.
  • Communicate with staff, administration, and other departments.
  • Coordinate outside services, such as pest control, window cleaning, medical and solid waste, document destruction, and recycling programs.
Requirements
  • 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
  • At least 1-3 years of experience preferred in housekeeping, maintenance, janitorial field; prior management experience required.
  • Ability to communicate effectively in written format and oral presentations.
  • Ability to multi-task and prioritize.
  • Ability to maintain organization in a changing and stressful environment.
  • Exhibit initiative, responsibility, flexibility, and leadership.
  • Possess a detailed knowledge of contract administration and office procedures.
  • Proficient digital literacy and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
  • Bachelor's degree is preferred.