Hospital Liaison Specialist

3 weeks ago


Hackensack, New Jersey, United States HACKENSACK UNIVERSITY MED CNTR Full time

About Us

Hackensack University Medical Center is a leading healthcare provider dedicated to delivering exceptional patient care and advancing medical innovation. Our team members are the backbone of our organization, and we strive to create a culture that supports their growth and well-being.

Job Summary

The Unit Services Representative plays a vital role in ensuring a positive experience for our patients, families, and visitors. As a key member of our team, you will be responsible for:

  • Welcoming and orienting patients and their families to our hospital and unit
  • Explaining hospital policies and procedures, and addressing any concerns or issues that may arise
  • Providing clerical support to the unit and Nurse Manager

Key Responsibilities

As a Unit Services Representative, you will have the opportunity to make a meaningful impact on the lives of our patients and their loved ones. Your key responsibilities will include:

  • Developing and maintaining positive relationships with patients, families, and visitors
  • Providing exceptional customer service and resolving any issues that may arise
  • Assisting with administrative tasks, such as data entry and record-keeping

Requirements

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. If you are a motivated and compassionate individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.



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