Seasonal Sales Associate
3 days ago
Job Title: Seasonal Sales Associate
Job Summary: We are seeking a highly motivated and customer-focused Seasonal Sales Associate to join our team at Tapestry. As a Seasonal Sales Associate, you will be responsible for providing exceptional customer service, driving sales, and maintaining a high level of product knowledge.
Key Responsibilities:
- Provide exceptional customer service, ensuring a positive and personalized shopping experience for all guests.
- Drive sales by leveraging product knowledge, building strong relationships with clients, and effectively communicating the Kate Spade New York brand aesthetic and lifestyle.
- Develop and maintain a strong understanding of all product categories, including handbags, ready-to-wear, jewelry, footwear, gifts, and home decor.
- Work collaboratively with the sales team to achieve individual and team sales goals.
- Communicate client feedback to Store Manager and Assistant Manager to elevate client service and sales.
- Adhere to all company policies and procedures with honesty and integrity.
Requirements:
- Minimum 2-3 years' experience in luxury goods or a comparable retail environment.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Available to work store schedule, including evenings and weekends.
- Standing for extended periods of time, safely lifting boxes up to 50 pounds, and comfortable climbing ladders.
Competencies:
- Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
- Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
- Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
- Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
- Perseverance: Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.
- Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.
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