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Retail Sales Specialist

2 months ago


Simpsonville, Kentucky, United States Tapestry Full time

Company Overview:
Since its inception in 1993, Kate Spade New York has epitomized optimistic femininity. Today, it stands as a global lifestyle brand offering a diverse range of products including handbags, apparel, jewelry, footwear, gifts, and home decor. The brand is characterized by polished ease, thoughtful details, and a modern, sophisticated use of color, all of which contribute to a unique style synonymous with joy. Under the creative direction of Nicola Glass, Kate Spade New York continues to celebrate confident women with a youthful spirit.

Kate Spade New York is part of the Tapestry portfolio, a global house of brands driven by optimism, innovation, and inclusivity.

Position Title: Seasonal Associate
Primary Objective:

The ideal candidate will utilize their retail expertise to...

Client & Service Expert:
Achieves personal sales targets.
Develops comprehensive product knowledge across all categories.
Ensures exceptional customer service by delivering the ultimate Kate Spade experience.
Establishes a personal connection with customers through effective selling techniques.

Building Brand Equity:
Ability to articulate and convey the Kate Spade New York brand aesthetic, philosophy, and lifestyle to both the sales team and customers.
Fosters strong relationships with clients as a brand ambassador.
Communicates client feedback to management to enhance client service and sales.
Adheres to all company policies and procedures with integrity.

The successful candidate will possess...
Strong communication abilities
Proven track record in contributing to a high-performing sales culture
Elevated sense of personal style.

An exceptional professional will have...
A minimum of 2-3 years' experience in luxury retail or a comparable environment.

Physical Requirements:
Availability to work the store schedule, including evenings and weekends
Ability to stand for extended periods
Able to lift boxes weighing up to 50 pounds
Comfortable with climbing ladders.

Core Competencies for All Employees:
Drive for Results: Consistently exceeds goals and is recognized as a top performer; focused on achieving results.
Customer Focus: Dedicated to meeting the needs of both internal and external customers; builds effective relationships based on trust and respect.
Creativity: Generates innovative ideas and makes connections among previously unrelated concepts.
Interpersonal Savvy: Relates well to diverse individuals; builds constructive relationships using diplomacy and tact.
Learning Agility: Quickly adapts to new challenges and learns from experiences to improve performance.
Perseverance: Pursues tasks with energy and determination, even in the face of obstacles.
Dealing with Ambiguity: Effectively manages change and uncertainty, making decisions without complete information.

Kate Spade is an equal opportunity employer and values diversity in the workplace. All employment decisions are based on qualifications and the requirements of the position.