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Retail Sales Specialist

2 months ago

Simpsonville, Kentucky, United States Tapestry Full time

Company Overview:
Since its inception in 1993, Kate Spade New York has epitomized optimistic femininity. The brand has evolved into a global lifestyle house, offering a diverse range of products including handbags, ready-to-wear apparel, jewelry, footwear, gifts, and home decor. The essence of Kate Spade New York is defined by polished ease, thoughtful details, and a modern, sophisticated color palette, all of which contribute to a unique style that embodies joy. Under the creative direction of Nicola Glass, the brand continues to celebrate confident women with a youthful spirit.

Kate Spade New York is part of the Tapestry portfolio, a global collection of brands driven by optimism, innovation, and inclusivity.

Position Title: Seasonal Associate
Primary Objective:

The ideal candidate will utilize their retail expertise to...

Client & Service Expert:
Achieves personal sales targets.
Develops comprehensive product knowledge across all categories.
Ensures exceptional customer service by delivering the ultimate Kate Spade experience.
Builds personal connections with guests through effective selling techniques.

Brand Representation:
Demonstrates an understanding of the Kate Spade New York brand aesthetic, philosophy, and lifestyle to both the sales team and customers.
Fosters strong relationships with clients as a brand ambassador.
Communicates client feedback to management to enhance service and sales.
Adheres to all company policies and procedures with integrity.

The successful candidate will possess:
Strong communication abilities
Proven contributions to a high-performing sales culture
A refined sense of personal style.

An exemplary professional will have:
A minimum of 2-3 years' experience in luxury retail or a similar environment.

Physical Requirements:
Availability to work the store schedule, including evenings and weekends
Ability to stand for extended periods
Capable of lifting boxes up to 50 pounds
Comfortable with climbing ladders.

Core Competencies for All Employees:
Results Orientation: Demonstrates a consistent ability to exceed goals; is focused on achieving outcomes; motivates self and others towards results.
Customer Commitment: Dedicated to meeting the needs of both internal and external customers; gathers firsthand customer insights to improve products and services; builds and maintains effective customer relationships.
Innovative Thinking: Generates unique ideas; connects previously unrelated concepts; recognized for originality in brainstorming sessions.
Interpersonal Skills: Relates well to diverse individuals; builds constructive relationships; employs diplomacy and tact; effectively manages high-tension situations.
Adaptability: Learns quickly in new situations; open to change; analyzes successes and failures for improvement; enjoys tackling unfamiliar challenges.

Perseverance: Approaches tasks with energy and determination; committed to completing projects despite obstacles.
Comfort with Uncertainty: Effectively navigates change; can make decisions without complete information; remains composed in unpredictable situations.

Kate Spade is an equal opportunity employer, committed to hiring and developing the best talent. All employment decisions are based on qualifications relevant to the position, made without regard to any legally protected status.