Assistant Manager
1 week ago
Job Summary:
Cold Stone Creamery is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in the success of our store by leading and developing a team of employees.
Key Responsibilities:
- Train and coach employees to ensure they have the skills and knowledge needed to provide excellent customer service and achieve sales goals.
- Delegate tasks and responsibilities to team members and provide guidance and support as needed.
- Hold team members accountable for their performance and provide feedback and coaching to help them improve.
- Ensure that the store is operating efficiently and effectively, including managing labor costs, inventory, and cash handling.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Collaborate with other store managers and the district manager to achieve store and district goals.
Requirements:
- 2+ years of experience in a management role, preferably in the food service industry.
- Proven track record of success in leading and developing a team.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- High school diploma or equivalent required; bachelor's degree preferred.
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