Assistant Manager

1 week ago


Flemington, New Jersey, United States Cold Stone Creamery Full time

Job Summary:

Cold Stone Creamery is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in the success of our store by leading and developing a team of employees.

Key Responsibilities:

  • Train and coach employees to ensure they have the skills and knowledge needed to provide excellent customer service and achieve sales goals.
  • Delegate tasks and responsibilities to team members and provide guidance and support as needed.
  • Hold team members accountable for their performance and provide feedback and coaching to help them improve.
  • Ensure that the store is operating efficiently and effectively, including managing labor costs, inventory, and cash handling.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other store managers and the district manager to achieve store and district goals.

Requirements:

  • 2+ years of experience in a management role, preferably in the food service industry.
  • Proven track record of success in leading and developing a team.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent required; bachelor's degree preferred.


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