Medical Office Coordinator

1 week ago


Alexandria, Virginia, United States Gastro Health Full time
Front Desk Patient Representative
Gastro Health is a reputable healthcare organization seeking a skilled Front Desk Patient Representative to join our team. As a key member of our staff, you will be responsible for ensuring a smooth patient experience from check-in to checkout. Your exceptional communication skills and attention to detail will make a significant difference in the care we provide.

This role offers a great work-life balance with no weekends or evenings required – Monday through Friday. You will also enjoy paid holidays and paid time off, as well as a rapidly growing team with opportunities for advancement. With competitive compensation and a comprehensive benefits package, this is an excellent opportunity to advance your career in a dynamic healthcare setting.

Responsibilities:
  • Welcome patients in a pleasant and timely manner, creating a positive first impression.
  • Utilize practice management systems to create provider records, scan medical records & documents, and maintain insurance information.
  • Verify registration forms are complete and obtain referring physician & primary physician information.
  • Ensure patients have current referrals on the date of service and obtain referrals if necessary.
  • Verify insurance benefits and eligibility prior to office visits and procedures.
  • Collect all applicable co-payments, coinsurance, deductibles, or outstanding balances from patients and post all payments collected.
  • Ensure daily time-of-service batches are balanced and closed.
  • Research and assist patients with questions regarding balances, collecting applicable payments when needed.
  • Maintain the cleanliness and neatness of the lobby/reception area, including stocking business cards.

Requirements:
  • A high school diploma or equivalent is required.
  • A college degree, certification, or license is desirable.
  • At least 2 years' experience in a medical practice or similar setting is preferred.

Benefits:
  • We offer a comprehensive benefits package to eligible employees, including 401(k) retirement plans with employer contributions.
  • Discretionary profit-sharing contributions of up to 4% are available.
  • Health insurance, dental insurance, vision insurance, flexible spending accounts, voluntary life insurance, and more.
  • Paid time off, discounts at local fitness clubs, and AT&T discounts are just a few of the perks we offer.


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