Team Leader

2 weeks ago


West Des Moines, Iowa, United States Cold Stone Creamery Full time

Cold Stone Creamery - Shift Management Role

As a Team Leader at Cold Stone Creamery, your responsibilities will include:

  • Training and Mentoring: Develop and guide team members and shift supervisors to enhance their skills.
  • Task Delegation: Assign duties to team members and ensure follow-through on tasks.
  • Performance Accountability: Monitor team performance and hold members accountable for their contributions.
  • Customer Service Excellence: Ensure the team delivers prompt and friendly service to all customers.
  • Staffing and Scheduling: Manage staffing levels and create schedules to optimize labor costs.
  • Cash Management: Oversee cash handling procedures to ensure accuracy and security.
  • Inventory Control: Manage inventory levels and ordering processes to maintain stock.

This role is essential in maintaining the high standards of service and quality that Cold Stone Creamery is known for.


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