Team Leader
2 weeks ago
Cold Stone Creamery - Shift Management Role
As a Team Leader at Cold Stone Creamery, your responsibilities will include:
- Training and Mentoring: Develop and guide team members and shift supervisors to enhance their skills.
- Task Delegation: Assign duties to team members and ensure follow-through on tasks.
- Performance Accountability: Monitor team performance and hold members accountable for their contributions.
- Customer Service Excellence: Ensure the team delivers prompt and friendly service to all customers.
- Staffing and Scheduling: Manage staffing levels and create schedules to optimize labor costs.
- Cash Management: Oversee cash handling procedures to ensure accuracy and security.
- Inventory Control: Manage inventory levels and ordering processes to maintain stock.
This role is essential in maintaining the high standards of service and quality that Cold Stone Creamery is known for.
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