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Industrial Sales Representative
2 months ago
Grainger Businesses is a leading industrial distributor with a strong presence in North America, Japan, and the United Kingdom. We serve over 4.5 million customers worldwide, providing innovative solutions and deep customer relationships.
Job SummaryWe are seeking a highly skilled and customer-focused Onsite Service Representative to join our team. As a key member of our sales team, you will be responsible for managing customer inventory, providing exceptional customer service, and driving account growth through our KeepStock program.
Key Responsibilities- Customer Service: Provide outstanding customer service by receiving and stocking purchased product, ensuring product stocking levels, and resolving customer problems promptly.
- Account Growth: Help create new orders by engaging with customers to identify additional product needs, probing for customer needs during each site visit, and working with sales partners to expand Grainger offerings.
- Inventory Management: Manage customer inventory levels, ensure accurate inventory tracking, and identify opportunities for continuous improvement.
- Route Management: Follow designated routes defined by routing software tools and maintain route guides.
- 3 years' experience in a selling or service environment
- High School Diploma or equivalent
- Customer service and sales growth oriented
- Collaboration and problem-solving skills
- Ability to handle different technical and operational issues
- Valid driver's license in the state of residence
- Medical, dental, vision, and life insurance plans
- Generous paid time off (PTO) and 6 company holidays per year
- Automatic 6% 401(k) company contribution each pay period
- Employee discounts, parental leave, 3:1 match on donations, and tuition reimbursement
- A comprehensive set of emotional, financial, physical, and social wellbeing programs
Grainger Businesses is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.