Customer Service Representative
1 week ago
**Job Overview**
We are seeking a highly motivated and customer-focused individual to join our team as a Night Shift Customer Service Representative. As a key member of our customer service team, you will be responsible for handling incoming calls and scheduling service calls to meet customer requirements.
In this role, you will be the face of Mr. Rooter Plumbing, providing exceptional customer service and ensuring that every interaction is positive and memorable. You will work closely with our service technicians to coordinate schedules and resolve any issues that may arise.
**Responsibilities:**
- Receive and respond to incoming calls in a professional and courteous manner
- Prioritize and coordinate the scheduling of services to meet customer needs
- Communicate effectively with customers and service technicians to resolve any delays or issues
**Requirements:**
- Minimum 2 years of administrative experience
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
**Estimated Salary: $15.50 - $18.50 per hour**
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