Guest Experience Specialist

7 days ago


GondrecourtleChâteau, Grand Est, United States European Wax Center Full time

Job Summary:

We are seeking a highly skilled and motivated Customer Service Representative to join our team at European Wax Center. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities:

  • Provide personalized service to guests, responding to their needs and concerns in a timely and professional manner.
  • Manage productivity and sales to ensure goals are achieved, while prioritizing guest service and satisfaction.
  • Work effectively as part of a team to achieve business objectives and promote a positive work environment.
  • Participate in on-site and off-site paid training to develop skills and knowledge in customer service, sales, and leadership.

Requirements:

  • Positive, friendly, upbeat, and personable demeanor with strong communication skills.
  • Ability to work evenings and weekends, with flexible hours.
  • High school diploma or equivalent required; prior customer service experience preferred.

Benefits:

  • Competitive hourly rate of $15.00 with potential for great bonuses each month.
  • Flexible hours and a positive work environment.
  • On-site healthy snacks and staples discount as an EWC employee.
  • Opportunities for career growth and professional development.

About Us:

European Wax Center is a national franchise of independently owned and operated businesses. We are committed to providing a culture that empowers every associate to be their best self, so every person who walks through our doors leaves feeling confident in themselves and us.



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