Guest Experience Specialist
7 days ago
Job Summary:
We are seeking a highly skilled and motivated Customer Service Representative to join our team at European Wax Center. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.
Key Responsibilities:
- Provide personalized service to guests, responding to their needs and concerns in a timely and professional manner.
- Manage productivity and sales to ensure goals are achieved, while prioritizing guest service and satisfaction.
- Work effectively as part of a team to achieve business objectives and promote a positive work environment.
- Participate in on-site and off-site paid training to develop skills and knowledge in customer service, sales, and leadership.
Requirements:
- Positive, friendly, upbeat, and personable demeanor with strong communication skills.
- Ability to work evenings and weekends, with flexible hours.
- High school diploma or equivalent required; prior customer service experience preferred.
Benefits:
- Competitive hourly rate of $15.00 with potential for great bonuses each month.
- Flexible hours and a positive work environment.
- On-site healthy snacks and staples discount as an EWC employee.
- Opportunities for career growth and professional development.
About Us:
European Wax Center is a national franchise of independently owned and operated businesses. We are committed to providing a culture that empowers every associate to be their best self, so every person who walks through our doors leaves feeling confident in themselves and us.
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