Customer Service Representative
4 weeks ago
Immerse yourself in a dynamic environment at REI as a Customer Service Representative, providing top-notch assistance to our customers and members. We're seeking passionate individuals who excel in problem-solving and are adept at conducting online research to find effective solutions. In this remote position, you'll enjoy the flexibility of working from home without the daily commute hassle.
Responsibilities:
- Build relationships with customers and colleagues through effective communication and teamwork.
- Serve as the eyes and ears of our customers, providing guidance and knowledge to enhance their shopping experience.
- Apply your passion for the outdoors by sharing your expertise on REI products and gear to deliver exceptional customer service.
As a key member of our Contact Center team, you'll work closely with colleagues to resolve customer inquiries and concerns. Your excellent communication skills, creativity, and problem-solving abilities will be essential in delivering world-class service.
What We Offer:
- A competitive hourly rate of $16.40, commensurate with experience.
- The opportunity to work in a fast-paced, dynamic environment that values collaboration and innovation.
- The ability to make a real difference in the lives of our customers and members.
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