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Customer Service Representative I

1 week ago


Sumner, Washington, United States McLane Company Full time
Customer Service Representative I - Foodservice Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative I - Foodservice. In this role, you will be the primary point of contact for customers, corporate contacts, and walk-in visitors, providing exceptional service and support.

The successful candidate will have a strong working knowledge of Microsoft Office programs (Excel, Outlook, Word) and experience in dealing with high call volumes. They will also possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment.

As a key member of our team, you will be responsible for obtaining customer orders in a timely manner, meeting deadlines, and processing credit requests utilizing the Call Tracking System. You will also process customer order guides, add-ons, late add-ons, deletions, redeliveries, customer pickups, DC transfers, and special order requests from outside vendors.

This is an excellent opportunity for someone looking to start or advance their career in foodservice distribution. If you are a motivated and results-driven individual who thrives in a dynamic environment, we encourage you to apply.

Estimated Salary: $19.00 - $20.00 per hour depending on experience