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Asset Protection Specialist

1 month ago

Phoenix, Arizona, United States The RealReal Full time
Job Summary:

As an Asset Protection Specialist at The RealReal, you will play a critical role in ensuring the security and integrity of our stores. Your primary responsibility will be to prevent and investigate loss, while maintaining a positive customer experience.

Key Responsibilities:
  • Be one of the first points of contact for customers, providing a warm and welcoming greeting.
  • Assist with High Value viewings, utilizing CCTV to review video for safety and investigations.
  • Conduct daily audits to ensure shortage control, safety, and Loss Prevention policies are being adhered to.
  • Communicate and execute security protocols, including bag checks and badge enforcement.
  • Identify and address any security or safety-related issues that may arise.

Requirements:
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • High level of integrity and discretion.
  • Basic knowledge of CCTV systems and security protocols.

About The RealReal:

The RealReal is a leading online consignment store that specializes in authenticated designer goods. We are committed to providing our customers with a unique and personalized shopping experience, while maintaining the highest standards of quality and customer service.