Zip Ride Operations Manager

10 hours ago


Oak Hill, West Virginia, United States BSA Summit Group Full time
Job Title: Zip Ride Assistant ManagerJob Summary

We are seeking a highly motivated and experienced individual to join our team as a Zip Ride Assistant Manager. The successful candidate will be responsible for providing exceptional customer service, training and managing staff, and ensuring the smooth operation of our zip line program.

Key Responsibilities
  • Directly work with the Zip Ride Manager to ensure the success of the program
  • Provide helpful and efficient service to customers, maintaining a friendly and cheerful attitude
  • Train and manage staff to ensure they have the knowledge to carry out a safe and fun program
  • Responsible for all paperwork, logs, and inventory control for the program
  • Monitor equipment and facility conditions and report any deficiencies to the Aerial Director
  • Partake in periodic performance evaluations of staff and disciplinary actions
  • Effectively maintain a training and practitioner experience portfolio
  • Maintain a clean, organized, inspected, neat, and safe work area
  • Other duties or projects as assigned by SBR leadership
  • Abide by policies and procedures outlined in the SBR staff handbook
Requirements
  • 21 years of age or older
  • Required: C.O.P.E. Director National Camp School Card (training provided)
  • Required 1+ year of leading teams, prefer 1+ Summit employment
  • Preferred: Documented Zip Line Tour work experience
  • Comfortable at heights of 6' to 180'
  • Ability to use Microsoft Teams daily for work-related communication and coordination
  • Be or become a registered member of Scouting America
Performance Expectations
  • Completes contract period with 2-4 positive experiences
  • Receive one or more Staff Appreciation Cards from staff or participants
  • Contribute at least one improvement to the Zip Line program
  • Provide at least one memorable moment that matters to a participant
Physical Requirements

Up to 9 hours a day of either standing, walking, hiking, and the ability to lift 70 lbs.

Can pass the physical exam and approved for SBR height and weight requirements

Uniform and Housing

Summit staff uniform

10x12' Platform Tent; Foxtrot Base Camp

Expected Weekly Hours

45 - 55


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