Hospitality Manager

1 week ago


Oak Hill, West Virginia, United States BSA Summit Group Full time
Job Overview

We are seeking a highly skilled and dedicated individual to join our team as a Family Adventure Manager. This role is responsible for ensuring the smooth operation of our family adventure camp, providing exceptional customer service, and maintaining a clean and safe environment for our guests.

Key Responsibilities
  • Manage daily check-in with reservation software to prepare lodging spaces for guests
  • Ensure all lodgings and public areas are kept clean and according to standards
  • Become an expert in linen cleaning, folding, inventory, and control
  • Setup and strip all luxury tents according to linen standards
  • Use industrial laundry machines to clean all linens
  • Correctly clean bathroom and shower house facilities
  • Maintain grounds around camp to standard (pulling weeds)
  • Maintain a clean, organized, inspected, neat, and safe work area
Requirements
  • 18 years of age or older
  • Hospitality or housekeeping experience preferred
  • Ability to use Microsoft Teams daily for work-related communication and coordination
  • Be or become a registered member of Scouting America
Performance Expectations
  • Provide at least one memorable moment that matters to a participant
  • Contribute at least one improvement to Family Adventure Camp program operations
  • Receive one or more Staff Appreciation Cards from staff or participants
  • Compete contract period with 2-4 positive experiences
Physical Requirements

Up to 8 hours a day of either standing, walking, hiking, and the ability to lift 50 lbs.

Uniform and Housing

Summit staff uniform

10x12' Platform Tent; Staff Camp

Expected Weekly Hours

45 - 55



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