Family Adventure Program Director
4 weeks ago
{"h1": "Family Adventure Manager", "h2": "Job Summary", "p": "We are seeking a highly skilled and experienced Family Adventure Manager to join our team at BSA Summit Group. As a key member of our management team, you will be responsible for planning, organizing, and leading operational plans to provide a unique glamping experience for our customers.
Key Responsibilities:
\u2022 Plan and execute operational plans to deliver exceptional customer experiences
\u2022 Lead and manage a team of program and hospitality staff to meet customer needs and expectations
\u2022 Provide exceptional customer service and resolve challenges in a timely manner
\u2022 Collaborate with the full site program team to achieve activity goals and objectives
\u2022 Maintain a clean, organized, and safe work environment
\u2022 Perform other duties as assigned by SBR leadership
Requirements:
\u2022 21 years of age or older
\u2022 Outdoor recreation or Summit experience preferred
\u2022 2+ years of leading teams, with a preference for 2+ years of Summit employment
\u2022 Ability to complete USA Archery Level 1 Instructor or BSA range master
\u2022 Proficient computer skills, including Excel, Word, Email, registration software, and POS software
\u2022 Ability to use Microsoft Teams daily for work-related communication and coordination
\u2022 Registered member of Scouting America
Performance Expectations:
\u2022 Provide at least one memorable moment that matters to a participant
\u2022 Contribute at least one improvement to Family Adventure Camp program operations
\u2022 Receive one or more Staff Appreciation Cards from staff or participants
Physical Requirements:
\u2022 Up to 8 hours a day of standing, walking, hiking, and lifting 50 lbs
\u2022 Pass the physical exam and meet SBR height and weight requirements
Uniform and Housing:
\u2022 Summit staff uniform
\u2022 10x12' Platform Tent; Staff Camp
Expected Weekly Hours:
\u2022 45-55 hours
"}
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